TERMS AND CONDITIONS
Welcome to 24 Rox! By engaging our services, you agree to be bound by the following terms and conditions:
1. Scope of Work
24 Rox offers digital marketing services, including but not limited to website development, social media management, and paid advertising campaigns.
2. Website Development
- A advance payment of 50% of the total agreed budget is required before commencing any website development project.
- The remaining balance is due upon project completion before the website goes live.
- The service agreement for website development includes 1 year of maintenance, which covers:
- Domain registration (if applicable).
- Hosting setup.
- Minor content updates.
- Renewal fees for domain registration and hosting will be charged separately after the first year. Renewal is not automatic, and the client is responsible for timely payments to avoid service interruption.
Domain charges – 2500 every year
Hosting Charges – 4000 every year
Domain and Hosting Transfer
- A domain transfer fee of ₹9,000 + GST is applicable if the client wishes to transfer the domain.
- Hosting will not be transferred. However, clients may purchase their own hosting. In such cases, 24 ROx will transfer the website to the client’s respective hosting provider with an applicable transfer fee of ₹5,000 + GST.
3. Social Media Management
- Social media management packages, including Instagram, Facebook, and other platforms, are paid fully in advance for the agreed duration.
- Services include content creation, posting, and community management as specified in the contract.
- All ad campaign budgets are separate from our management fees and will be funded directly by the client.
4. Payment Terms
- All payments must be made as per the terms mentioned in the invoices.
- Late payments may incur additional charges or result in service suspension.
- Any additional work not specified in the original agreement will incur separate charges, to be agreed upon before commencement.
5. Refund Policy
- Payments for services rendered are non-refundable once work has commenced.
- In the event of cancellation by the client after project initiation, the advance payment will be retained by 24 Rox.
6. Service Termination
- 24 Rox reserves the right to terminate services for non-payment or breach of these terms and conditions.
- If the client wishes to terminate the agreement, notice must be given in writing.
7. Intellectual Property
- All intellectual property, including designs, content, and source code, created by 24 Rox remains the property of 24 Rox until full payment is received.
- Upon full payment, ownership of the website and associated materials is transferred to the client, except for any third-party materials or licensed software.
8. Liability
- 24 Rox is not liable for any losses or damages arising from errors, downtime, or disruptions caused by third-party services, including hosting providers, domain registrars, or payment gateways.
9. Governing Law
- These Terms and Conditions are governed by the laws of India. Any disputes arising will be subject to the jurisdiction of the courts of Lucknow.
10. Modification of Terms
- 24 Rox reserves the right to update or modify these terms at any time without prior notice.